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Frequently Asked Questions (FAQ)

  1. Am I responsible for duties/taxes/fees for my international order?
  2. Are the covers for mooring or storage and how are they secured?
  3. Are your boat covers waterproof?
  4. Can I purchase just the canvas to fit my Bimini top frame?
  5. Can you ship to my international location?
  6. Do you have covers that meet the water to protect my boat's gel coat?
  7. How do I care for my boat cover?
  8. How do I install my boat cover?
  9. How do I pay with a check or money order?
  10. How do I use a bimini top with my boat cover?
  11. How long will it take to receive my product?
  12. How to Identify Your Boat Lift
  13. I am looking for a pontoon boat cover. How do yours fit?
  14. Is there additional information on your Carver products?
  15. Looking for a Custom Personal Watercraft Cover?
  16. Pontoon Bimini Top Accessories
  17. Pontoon Boat Cover Accessories
  18. The item I've received does not fit. What do I do now?
  19. There is mold on my cover. How can I fix this problem?
  20. What do the abbrevations mean in your listings?
  21. What does it mean if a cover "breathes"?
  22. What is a trailering strut and the benefits to using one?
  23. What is the difference between Carver materials?
  24. What is the size of the Bimini top that I am ordering?
  25. What is the wall thickness of Carver Bimini top frames?
  26. What payment methods do you accept?
  27. What should I do about rough screws/burrs in my bimini frame?
  28. What type of thread is used on Carver Bimini tops and Boat Covers?
  29. What type of Zipper is used on Carver Bimini tops?
  30. Why do I need a support pole? A tie down kit?
  31. Why does my Bimini top "sway" or feel unstable?
  32. Why should I choose a ShoreTex boat cover?
  33. Why should I purchase a Carver boat cover?
  34. Will this cover include my outboard motor?
  35. Will your cover include the open deck area of my pontoon boat?
  36. You don't list my boat. How can I get help?