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Privacy and Security

At Boatcoversdirect.com we understand the value you put on your privacy. Therefore, we have put into place the following 3-Part Guarantee to ensure your privacy.

  1. All the information collected on Boatcoversdirect.com is stored on SSL Secured Servers, verified and encrypted by Comodo Multi-domain Extended Validation certificate.
  2. None of the credit card information collected is stored once an order has been processed.
  3. Boatcoversdirect.com guarantees that your personal information will not be shared with any third-party sources.
  4. We use third party cookies from Google® to track data in order to understand how to give our users a better shopping experience. 

If you have any questions regarding this policy, or still feel unsure about entering in personal information on-line, please call our toll-free Customer Support line at 1-866-626-8377.

Thanks for shopping at Boatcoversdirect.com!

Terms of Use

It is our goal at CoversDirect® to provide accurate information on our website for each available product. If at any time a product is listed in error on the webpage, we will make our best effort to have this corrected immediately. Any information is subject to change without prior notice, including pricing, specials offers, and specific details. In the event a product is backordered, or priced incorrectly, we may cancel and refund your order after notifying you of this change. CoversDirect® reserves the right to cancel any order, with refunded payment, prior to shipping. Please note, payment is taken once your order is placed.

Discounts and Coupon Codes

Covers Direct reserves the right to change or cancel any discounts, promotions, or coupon codes at any time without prior notice. Discounted or promotional items may not be valid for additional discounts as offers cannot be combined. Coupon codes may have limitations to specialty items including, but not limited to: Furniture, Flooring, Towers, T-Tops, Boat Lift Canopies, ShoreTex Boat Covers, and PWR-ARM Bimini tops. Promotional items are valid for select merchandise, while supplies last, and for a limited time only. Not valid on clearance or closeout items. All prices are in US dollars.

Please note: We cannot guarantee that your computer monitors or other electronic devices accurately display a color or style of product. We have made all efforts to display this information as precisely as possible on our website, but you are always welcome to contact us for product samples.

Details

Protecting your private information is important to us. This Statement of Privacy Policy applies to the website of Boat Covers Direct® by Covercraft Industries, LLC ("Covercraft") and governs data collection and usage. By using the Covercraft website, you consent to the data practices described in this statement. This Privacy Policy applies only to the information collected through this Website and not any information collected or obtained through other methods or sources.

"Public" information will include that information such as your demographic information such as gender, name, age, birth date, purchase history information, browsing history information, zip code, and geographical location or any other information deemed necessary by Covercraft.

"Private" information is information that can personally identify you such as your full name, email address, or credit card number.

What information do we collect?

How do we use your information?
While data from the member sites is maintained in a common database, only the Public or Automatic information will be shared. Private information such as your full name, email address or credit card number is never shared without your explicit consent except as set forth herein.

Covercraft may use demographic information to tailor the Website and communications to your interests, and we may share demographic information with advertisers or other third parties on an anonymous and aggregated basis such that individual private information or behavior may not be determined (i.e., without telling the advertisers your identity). Our sharing of demographic information is anonymous (i.e., we do not tell which particular users are members of which demographic groups), subject to the rest of this Privacy Policy. If you respond to an advertisement and give the advertiser your personal information, then the advertiser may be able to identify you as being a member of that demographic group.

We also may disclose your personal information or financial information to our subsidiary and parent companies and businesses, and other affiliated legal entities and businesses with whom we are under common corporate control. Whenever personal information or financial information is disclosed under this paragraph we may also disclose your demographic information, on a non-anonymous basis. All of our parent, subsidiary and affiliated legal entities and businesses that receive your personal information, financial information, or non-anonymous demographic information from us will comply with the terms of this Privacy Policy with respect to their use and disclosure of such information.

To operate the Website, including processing your transactions and supporting your activities on the Website, we may share your personal information with our agents, representatives, contractors and service providers so they can provide us with support services such as authorization of credit card transactions, email origination, receipt or support services, customer relationship management services, order fulfillment and sweepstakes and promotional fulfillment. By purchasing, or registering or making reservations for, products or services offered or sponsored by third parties on the Website, or electing to receive communications (such as emails or magazine subscriptions) or electing to participate in contests, sweepstakes or other programs (such as discount or rewards programs), offered or sponsored by third parties on the Website, you consent to our providing your personal information to those third parties. Those third parties may use your personal information in accordance with their own privacy policies. You will need to contact those third parties to instruct them directly regarding your preferences for the use of your personal information by them. Additionally, you agree that we may use and disclose all such information so submitted to such third parties in the same manner in which we are entitled to use and disclose any other information you submit to us.

We may also use the information we collect from you when you register, purchase products, enter a contest or promotion, respond to a survey or marketing communication, surf the Website, or use certain other site features in the following ways.

How do we protect visitor information?
We implement a variety of security measures to maintain the safety of your personal information. Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. When you place orders or access your personal information, we offer the use of a secure server. All sensitive/credit information you supply is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our databases to be only accessed as stated above.

Do we use "cookies"?
Yes. Cookies are small files that a site or its service provider transfers to your computer's hard drive through your Web browser (if you allow) that enables the site's or service provider's systems to recognize your browser and capture and remember certain information. For instance, we use cookies to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

We may contract with third-party service providers to assist us in better understanding our site visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business.

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser (like Firefox or Internet Explorer) settings. Each browser is a little different, so look at your browser Help menu to learn the correct way to modify your cookies. If you turn cookies off, you won't have access to many features that make your site experience more efficient and some of our services will not function properly. However, you can still place orders over the telephone by contacting customer service.

Single-Pixel Gifs
Covercraft and its advertisers may use single-pixel gifs (also known as web bugs, web beacons, or tracking pixels) on the Website. The purpose of these single-pixel gifs is to verify and count web page accesses and gather some statistical information. These single-pixel gifs gather usage and demographic information, but do not gather any personal information.

Email
To enhance your experience, we may send out message notifications, newsletters and site announcements, and from time to time third party offers from companies that we feel may have something that will benefit you. Our Website provides you with the opportunity to opt-out of receiving different types of communications (except system communications, or communications required for account maintenance), and each e-mail that we send out has a method for opting-out located at the bottom of the message.

Opt-Out and CAN-SPAM Act
At any time, you may choose not to receive promotional e-mails from Covercraft by following the "unsubscribe" instructions in the applicable e-mail. Note that unsubscribing from one e-mail list does not automatically unsubscribe you from any other e-mail list that you may be on. Please read the e-mail carefully to find out which list you are unsubscribing from. To delete all of your online account information from our database, sign into the "My Account" section of our site and remove your shipping addresses, billing addresses & payment information. Please note that we may maintain information about an individual sales transaction in order to service that transaction and for record keeping.

Children Under Eighteen
Covercraft does not knowingly collect personally identifiable information from children under the age of eighteen. If you are under the age of eighteen, you must ask your parent or guardian for permission to use this website.

Third party links
In an attempt to provide you with increased value, we may include third party links on our site. These linked sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these linked sites (including if a specific link does not work).

Changes to our policy
If we decide to change our privacy policy, we will post those changes on this page. Policy changes will apply only to information collected after the date of the change. This policy was last modified on March 22, 2016.

Questions and feedback
We welcome your questions, comments, and concerns about privacy. Please send us any and all feedback pertaining to privacy, or any other issue. Our postal address is 100 Enterprise Blvd., Pauls Valley, OK 73075. We can be reached via e-mail at sales@covercraftdirect.com or you can reach us by telephone at 1-800-426-8377.

Terms and Conditions
Please also visit our Terms and Conditions section establishing the use, disclaimers, and limitations of liability governing the use of our website.

YOUR CALIFORNIA PRIVACY RIGHTS

The California Consumer Privacy Act or “CCPA” (Cal. Civ. Code § 1798.100 et seq.) and the Shine the Light law (Cal. Civ. Code § 1798.83) afford consumers residing in California certain rights with respect to their personal information. If you are a California resident, this section applies to you.

California Consumer Privacy Act

In the preceding 12 months, we have collected the following categories of personal information: identifiers, commercial information, internet or other electronic network activity information, geolocation data, audio data and inferences. For details about the precise data points we collect, the categories of sources of such collection and the business and commercial purposes for which we collect personal information, please see the Collection of Information and Use of Information sections above.

In the preceding 12 months, we have disclosed the following categories of personal information for business purposes to the following categories of recipients:

Category of Personal InformationCategory of Third Parties
IdentifiersMarketing and advertising partners, data analytics providers, market research platforms, payment processors, fulfillment partners, customer support partners, fraud prevention partners, cloud service providers, technical maintenance and system security providers
Commercial InformationData analytics providers, marketing and advertising partners, market research platforms, payment processors, fulfilment partners, customer support partners, fraud prevention partners, cloud service providers
Internet or Other Electronic Network Activity InformationMarketing and advertising partners, data analytics providers, cloud service providers, fraud prevention partners, technical maintenance and system security providers
Geolocation DataFraud prevention partners
Audio DataCustomer support partners
InferencesMarketing and advertising partners, data analytics providers, customer support partners, fraud prevention partners, cloud service providers

California law requires that we provide transparency about personal information we sell, which, for the purposes of the CCPA, broadly means scenarios in which Covercraft has shared personal information with third parties in exchange for valuable consideration. In the preceding 12 months, we have sold the following categories of personal information to the following categories of third parties to provide you with advertising and marketing communications:

Category of Personal InformationCategory of Third Parties
IdentifiersMarketing and advertising partners
Commercial InformationMarketing and advertising partners
Internet or Other Electronic Network Activity InformationMarketing and advertising partners
Geolocation DataMarketing and advertising partners

You have the right to opt out of these sales at any time by visiting our Do Not Sell My Personal Information page. We do not knowingly sell personal information about consumers under the age of 16.

Subject to certain limitations, you have:

To exercise any of the above rights, you may call us at 800-426-8377 or visit our CCPA requests page. You also may designate an authorized agent to make a request on your behalf. When you exercise these rights and submit a request to us, we will verify your identity by asking you to log in to your account if you have one with us. If you do not have an online account, we may ask for your email address, order numbers of previous orders of our products and services, or the last four digits of a credit or debit card used to make a purchase. We also may use a third-party verification provider to verify your identity.

Shine the Light

California's "Shine the Light" law (Civil Code section 1798.83) permits California residents to request information about our disclosure of personal information to third parties or affiliated companies for their direct marketing purposes. Under the law, a business must either provide this information or permit California residents to opt in to, or opt out of, this type of sharing. Covercraft qualifies for this alternative option. To opt out of having information about you shared with third parties for direct marketing purposes, please visit Do Not Sell My Personal Information page. Please allow up to 30 days for us to process your request. You may submit such a request once per year.