Most non-stock items (including boat covers and Bimini tops) are shipped via UPS or FedEx within 5 business days (this lead time may increase during peak season). Custom personal watercraft covers require 2-4 weeks to manufacture. In stock items are shipped the same day that the order is placed (as long as the order is processed before 3PM eastern time).
All products are shipped to your door via UPS or FedEx within the continental United States. You will receive an e-mail with an order confirmation soon after placing your order. Please read it carefully for any mistakes, including the ship-to address. If errors are found, call CoversDirect® immediately at 1-864-641-7797 (main), or at 1-866-626-8377 (1-866-6COVERS) toll free.
Standard shipping costs within the contiguous US are as follows:
Shipping to Alaska or Hawaii is a flat rate, based on the item purchased. These rates are as follows:
Boat Covers Direct® does not charge sales tax unless your product is shipping within the state of SC. Products shipping to SC will incur SC sales tax which is 6%.
WE MUST HEAR FROM YOU WITHIN 24 HOURS OF PLACING AN ORDER TO MAKE ANY CHANGES!
Boatcoversdirect offers same day shipping on many of our regulary stocked items. Any order placed before 3:00 pm EST Monday - Friday will be shipped out the same day. Please allow 2-7 business days for delivery via UPS or FedEx ground.
Coversdirect.com doesn't charge additional shipping when accessories are ordered with our covers or tops. This can be a great savings for you.
See our Warranty Information for return order shipping.
We ship to Canada via either UPS or Fed-Ex Air. All products are shipped with prepaid duties, taxes, and brokerage fees. There are no hidden charges. Best of all, shipping only takes 2-3 business days!
We ship to Australia using UPS Worldwide Expedited Service which takes approximately 5-7 business days in transit. Your shipment is not subject to any taxes, duties, border charges, or brokerage fees- there are no surprise charges. All of our shipments are sent with insurance and tracking information, so you can watch the progress of your package along the way.
We are happy to ship your product internationally, and we fulfill orders to destinations outside of North America quite often!
CoversDirect® charges the freight as determined by your shipping method (UPS or otherwise). All items, including oversized or heavy items, require a shipping quote based on delivery location. Please be aware that you are also responsible for any customs, fees, taxes, or duties. Fees, taxes, and duties are not determined until the product crosses the border, and CoversDirect® has no way of knowing the amount of the charges that you may incur.
To place an international order, please call us, toll free, at 1-866-626-8377.
Lead times for custom and specialty products are subject to change during peak season without notice. This includes, but not limited to: Furniture, Flooring, Towers, T-Tops, and Boat Lift Canopies. If you should need a product delivered by a certain date, please contact our office so we can assist you in expediting the order accordingly.
We want placing an order to be as easy as possible for you! That's why we gladly accept Debit Cards, Visa, MasterCard, Discover, and American Express credit cards over the phone or online. We also accept Paypal.
If you do not wish to use any of these methods, we do accept checks or money orders via mail. Please call us at 1-866-626-8377 for more information on how and where to send a check/money order payment.
It is our goal at CoversDirect® to provide accurate information on our website for each available product. If at any time a product is listed in error on the webpage, we will make our best effort to have this corrected immediately. Any information is subject to change without prior notice, including pricing, specials offers, and specific details. In the event a product is backordered, or priced incorrectly, we may cancel and refund your order after notifying you of this change. CoversDirect® reserves the right to cancel any order, with refunded payment, prior to shipping. Please note, payment is taken once your order is placed.