Customer Testimonials for 2022
Sunday, December 18, 2022
I was in dire need of a boat cover that would be a perfect fit for my older ski boat. The color choice I made was not in Stock but it was immediately made to order and in my hands very quickly. The fit is great, the waterproofing is great, the service was great, the free tie downs are great. If you care about your boat, spend your money on the right cover the first time!
Kamora
Wednesday, December 7, 2022
After replacing my really old bowrider with a slightly newer version this summer, I needed to prioritize caring for it a bit better. The cover that came with the new(er) boat was junk and everytime it rained the boat was soaked for days inside, which was extremely annoying. After a bunch of researchthe Carver semi-custom cover and support system seemed to offer the best value for money and I was not wrong! These items have been phenomenal and held off even the strongest of rains easily. I am very pleased with the fit and construction of both items. Highly recommend!
Saturday, November 5, 2022
Excellent product so far - I bought a modified used boat with a center console moved forward on the deck. After a quick chat online, support helped identify the best fit for my hull and it was spot-on, including a cover for the outboard. Material is sturdy and water repellent, but I'll probably fashion something to slip over the trolling motor so the blades don't cut through the cover.
Saturday, October 29, 2022
Had to return for different cover and service folks were most understanding. The reason I've used your covers for over 15 years
Wednesday, October 12, 2022
This is by far the best cover I have owned; furthermore, it is the least I have spent on a cover. The quality of the material and the numerous tie down spots are great. The cover fits my Jon boat perfectly!
Tuesday, October 4, 2022
Awesome customer service. I noticed, two weeks after I ordered the cover and one week after I received it, that it went on sale. I emailed boatcoversdirect and without hesitation they credited my card the sale difference.
Above and beyond what I expected or usually receive from most vendors.
I will recommend them to my closest friends and anyone else that inquires about a boat cover.
Cristofer
Sunday, September 18, 2022
The cover is very well made and fits our Whaler nicely. Your customer service in calling and working with us when ordering is outstanding.
Wednesday, September 14, 2022
Bought a cover from them that did not fit my boat. I was not happy due to how close to the winter we were to replace a winter cover...
We discussed options with other manufacturers and I settled on a different one. Megan was instrumental in walking me through the process of finding a replacement and returning the old one. Her communication was TOP NOTCH; always quick and professional. I can't speak to other's experiences, but this company delivers the kind of service that will keep me coming back. Kudos to Megan and the Covers Direct team.
Jared
Saturday, September 10, 2022
Denise went well beyond what I expected when I called regarding replacement Bimini canvas. She provided much needed information on sizing and mounting after reviewing photos of my current assembly.
Saturday, August 20, 2022
Through several ordering errors on my part it took me 2 1/2 months to receive the boat cover I needed for my boat. However, with the very professional assistance from the boat covers direct customer support team I received the correct (proper fitting) cover in just over one week from placing the correct order. The Carver cover I received is exactly what I was looking for and I am truly grateful for your help in resolving my problem. Thanks again!
Wednesday, August 17, 2022
Great Customer service. Very Friendly and accommodating to my needs. Will definitely use their services in the near future. Great Team. Best Regards, Jacqui Milohnic
Friday, August 5, 2022
"Customer Service" was Great!!!!!!!!!!!!!!!!!!! I ordered my top. It came in early, great. But, I ordered the wrong color. Ugg. I called customer service and she was great. Understood, sent me the return shipping instructions and took my new order. All without being transferred from department to department. I received my new top quickly and also earlier than promised. Thanks a lot,
Saturday, July 30, 2022
These folks are fantastic. They do let you know up front before you order , how long it will take to ship it. They built and delivered my Bimini top within the time frame they said. I received, installation was easy, fit my boat perfectly. I would recommend these folks to anyone
Friday, July 22, 2022
Great product and the color is perfect. I was not sure I would like the attached motor cover but I have to admit I do like it. Having the motor cover attached keeps trash and rain water(aka mosquito pond) out of the transom while on the trailer. The only suggestion I could offer at this point would be to allow a customer to add in sewn in reinforcement area such as trolling motor, windshield area etc. Lastly, I have to say the customer service is great. Everyone I spoke to or emailed was professional, friendly and responsive to questions prior to my purchase. Cheers Brent
Monday, July 11, 2022
I have had a custom cover on my boat for the last 10 or so years, Sadly, it shredded while returning home from our annual Laughlin trip. I did a search and saw great reviews for boatcoversdirect.com and took a shot. I used the Live Chat function often and talked with Jackie. I sent in some pictures to make sure that the fit was right. I received my cover and the material was of high quality. It fit my boat fairly well. My only complaint was that it did not come down very low on the sides (the sun fades the fiberglass quicker when it is exposed to direct sunlight). I had asked about the trailerability of the cover and was assured that everything would be fine. I have driven it 30 miles thus far with no problems. The real test will be on it's maiden journey to Laughlin in August. Wish me luck!
Claire
Friday, July 8, 2022
The representative I spoke to was very helpful and I received the boat Bimini and boot within two weeks of the order, just what was promised. They were both well made and of high quality fabric and the cost was very reasonable compared to some quotes that I received from local companies for the same product. I am very pleased with this purchase and with the service provided.
Saturday, June 25, 2022
The Rule of "You Get What You Pay For" applies to this purchase... Great Customer Service and Great Product
Curtis
Friday, June 17, 2022
The cover fit very well that was suggested for my Xpress H50 by a customer representative. It has kept the inside of the boat dry and is holding up well for 3 month's I have had it.
Henry
Sunday, June 5, 2022
The cover fit PERFECTLY & the complimentary tie downs were an EXCELLENT bonus!!! Will definitely be ordering from here in the future!! Thanks !!!
Saturday, June 4, 2022
They really helped me find a new Bimini top for my older pontoon boat. The top I got is well-made and fit perfectly. It was a very easy install...and I'm an old guy. Oh, and it was free shipping and I got the top before it was promised...very nice.
Wednesday, May 25, 2022
Outstanding product that came with all required installation hardware. Customer Service was very responsive in answering questions and keeping us informed. Product delivered before promised / estimated delicery date.
Friday, May 20, 2022
Great company that is super responsive to questions and requests. I would purchase from them again because I can count on fair prices and outstanding customer service.
Monday, April 25, 2022
Fit perfect! I mean like a glove, like it was custom made.
Monday, April 18, 2022
Great customer service, phone rep told me exactly what I needed yet gave me some options. The cover is as close to a custom fit as I will get and is very high quality. Shipping was fast and i received shipping updates prior to its arrival.
Zaria
Thursday, April 14, 2022
I've had the cover for about six weeks now and absolutely love it. It's is very durable and fits my boat really well. The engine cover that is attached is also a plus. I'm glad I went with this one.
Thursday, April 7, 2022
1000% exceeded my expectations. Fits the 2020 Hobie Pro Angler perfect. It is a heavy duty material that I'm sure will last a very long time. Best of all it is priced right and didn't take too long to arrive as they are made to order. A+++
Saturday, April 2, 2022
Am a long-term, repeat customer. Have NEVER been disappointed with quality or speed of service. The cover fits perfectly, as they always do. The selection is just massive. HIGHLY recommend!
Elliot
Friday, March 4, 2022
Was easy, professional and got exactly what I ordered.
Thursday, February 17, 2022
Great product, we are so happy with our cover- it fits like a glove!
Thursday, February 10, 2022
Web site was well laid out and simple to navigate. A quality product promptly acknowledged and delivered ! Can't ask for much more.
Monday, January 31, 2022
I am totally satisfied with my interaction with the company. The website and customer service was awesome.
Saturday, January 22, 2022
Cover fit our Pungo 120 kayak perfectly and is reasonably priced. Well made and came with adjustable straps that will hold it on during transport. Good value!
Saturday, January 8, 2022
The website is user friendly, easy to navigate, There is a good variety of products, The prices are quite reasonable,
Sunday, January 2, 2022
Customer service and delivery time was exceptional! I would recommend them and would definitely order from them again. Keep up the good work. Carry Scruggs