Customer Testimonials for 2008
Tuesday, December 2, 2008
Sharie:
I received the boat cover and I put it on this morning. Looks great!
Thank you very much.
Terry G.
Wednesday, October 8, 2008
Jessica,
Wanted to let you know you guys are awesome. I just found out I will be getting the bimini top about a week early and better yet, in time for me to install it this weekend. The scheduled delivery is 10/03/2008. This is very good news, if you helped it along I thank you.
Steve
Thursday, September 25, 2008
I'm Allen in Katy, Tx. I bought a cover for my 93 Mastercraft Prostar 190. During hurricane Ike, the cover held strong. I was very impressed. There were broken pine limbs all around it, but not a single pine needle made it into my boat. I'm not sure what kind of wind these covers are for, but it handled 80 mile an hour winds sideways. Also, i couldn't ask for nicer people to answer the phone every time I called. Y'all are wonderful. Thank you so much.
Tuesday, September 23, 2008
i ordered a custom fit boat cover last monday, it arrived today (Canada) just put it on and fits like a glove, thanks for the fast service and customer service
Tuesday, September 9, 2008
Dear Rhonda,
Thank you so much for all your assistance in helping me choose the correct Biminie top for our boat’s elevated party deck. It was my pleasure to speak with you on the phone (so many times) as you patiently guided me through the correct selection process. You can tell the owners of your company that on a company representitive, customer service and product knowledge scale of 1 through 10, I give you an 11 +.
My wife and I searched five years to find the boat of our dreams (a simply beautiful, superbly maintained and well equipped for 1977 34’ tri cabin Tollycraft). So we can entertain our family, friends and business guests, we’re going to outfit our “new yacht” to the 9’s”! We look forward to installing your quality product. For any canvas needs we experience, we’ll come to you for assistance.
Successful regards to you!
Art
Wednesday, September 3, 2008
Sharie,
Just to let you know, my top arrived on Friday, Aug 29 much to my surprise!! That was a week earlier than anticipated. I installed top that night. Instructions were great, no problems with install. We both like the color. We took boat out the next day and water tested top. It worked better than expected.
Thanks!!!!
Jim
Wednesday, September 3, 2008
Hey Boat Cover Folks:
We received the bimini top and cover yesterday--Installed it by 3:00pm and had the boat out on the lake by 4:00pm.
Great turn around time--great to work with you guys--plus it was 95 degrees yesterday and the canopy worked great...
John M.
Monday, August 11, 2008
I just wanted to drop a line to tell you how happy I am with my new bimini. I ordered a 36", 72" wide sunbrella bimini, it came in about a week. I had it assembled in reasonably short order. I installed it on my 1994 19'-6" Wellcraft Eclipse 196SC. It was very easy to install. It looks absolutely wonderful. I've had the boat out in pretty high seas and stiff winds since then, and the bimini holds up GREAT.
The sales folks were very helpful and friendly and knowledgable. It's a great product, it looks and works great, and you made the purchasing experience a positive one.
Thanks
Bob S.
Monday, August 11, 2008
Thank you for the fast and great service. The boat cover fits perfectly !!!!!!! We are very very pleased. I will pass your site on to others. Keep up the good work.
Ronna C.
Fairmont, WV
Friday, August 8, 2008
Words do little to express my gratitude for your assistance, but thank you for all your time and gracefulness.
Respectfully,
Lee
Friday, August 8, 2008
I was so astonished with you'll customer service staff, a lady name Miranda with the online chat that I went on ahead and ordered it....aahhh she was awesome...I have never had that kind of service in years, seriously she could have sold me a house on
line..(lol) I will be telling all my friends and whomever else I run across, that you guys are the best iin the business....THANXXXXX.
Friday, August 8, 2008
Sir or Madam:
I am not prone to order from the internet I am more of a hands on, kick the tires kind of purchaser. I did call your 800 number and was so impressed with the telephone staff “Ronda” and another lady ( sorry did not get name) and their product knowledge that I rechecked my measurements and ordered your Bimini #5499S and brace kit #62011. This order was processed shipped and in my hands in 4 (FOUR) days. I want you to know that with a minor effort to assemble (I should have read the directions first) looking for ½ in screws that were replaced with rivets. The nice rivet gun should have been a hint! By the way I am no small guy and I needed to have my son, BIG GUY, use that riveter. It did go together well and got to the Sailboat (Did I tell you it was for a sailboat?) on Saturday morning for installation. Had deck mounts installed in ½ hour and up in 45 minutes flat. Looks great an fits like it was made for it. Custom made that is. Seriously this is a well designed product and looks better than some I have seen that were a lot higher in cost and took months to have made. We had winds of 27 to 30 with gusts to 37 knots in East Boothbay, Me on Sunday and sitting on the mooring and watching my new Bimini I want you to know it did not shake rattle or roll at all. If anything the few wrinkles in the fabric seemed to adjust themselves out leaving us with a great overall product.
I am an active member of the United States Power Squadrons and will give you credit for a fine product in our national news magazine, ”The Ensign” . They have a section that members can write in when you feel a company has provided exceptional value or service to it’s customers. You should market this top to more sailboat owners because it works well and looks great. Will be glad to send you some pictures if you so desire.
Thanks again and thanks to you staff for a job well done.
Bill and Jackie M Owners of “Panache” a 29’ Watkins Home Port E Boothbay Maine
Friday, August 8, 2008
I appreciate your help a lot, and the nice, personal service over the phone was very nice, too!
Sincere Regards,
Sam J.
Friday, August 8, 2008
Jessica with your company assisted me in researching the suitability of this cover for my boat as your listings were one year off of the boat I own. She did a great job & deserves recognition for her service. Respectfully, Jim E.
Tuesday, July 8, 2008
We got our boat cover last week. We have a 1984 SKV Day Cruiser. This particular manufacturer is no longer in business so I could not order a cover for this exact model. Using your pictures I found the same boat style and made our order. We put the cover on this last weekend and we wanted you to know that we are exceptionally happy. We could not beleive how well it fit. We had considered having a cover custom made here in Fresno California where we live but did not like the price (approximately $1,000) We do not beleive that the expensive custom made cover would have been better that what we now have. Thank you. David and Mary C.
Monday, July 7, 2008
Jessica,
I am now a proud owner of a very nice boat cover that fits like a glove-why, I might even be the envy of the whole neighborhood! Many thanks, Jim
Wednesday, July 2, 2008
You guys have a great staff. It has been a pleasure doing business with you. Everyone that I have talked to has been very courteous and helpful. I will definitely do business with your company again.
Thanks
Rusty B
Wednesday, June 25, 2008
just got my boat cover today,fits nice. George (WI)
Monday, May 19, 2008
I love the way your web site is set up. It has been a pleasure ordering from your company. L.D. North Carolina
Monday, May 19, 2008
This is our second cover. The first lasted over 3 years (even through hurricane Katrina), until this week's severe thunderstorm and winds. Thanks for the quality workmanship and materials! J. Roman
Wednesday, May 7, 2008
Hello,
Perfect fit and I am impressed with the fabric.
Thanks,
Johnny S.
Friday, April 4, 2008
I'm sure my hubby won't get around to telling you, so I will------ He seems to constantly get things that are ill-made with horrible instructions, which causes lots of "consternation". When I arrived home recently, he was all smiles. Said he got the cover put together so easily, and that it was really a quality piece of merchandise--even made in the USA. We're sure people are quick to complain. We just wanted you to know what a pleasure it was to have such a good experience. Bless you all--Maryanne M.
Wednesday, April 2, 2008
This will be the second top that I have ordered from you. The first went on my boat, it looks so good and fit so nice that I sold one to a friend. Thanks for the great products................ Lyle Z. Prairie City, OR
Monday, March 24, 2008
bimini top installed and working great!
Sandra F.